FAQ

We accept all major credit and debit cards and any additional payment methods available at checkout. All payments are processed securely — Thredova never stores your full card details.

Yes — please contact us within 24 hours of placing your order.

After that window, your item may already be in production and we may not be able to cancel or change it. Email us as soon as possible at hello@thredova.com.

It means your Thredova piece is created after your order is placed. We hold orders for 24 hours in case you need to cancel, then the item is sent into production.

This helps us keep the collection intentional, reduce unnecessary inventory, and offer scripture designs across multiple sizes and garment colors.

Every Thredova item is made to order. We allow a 24-hour cancellation window before sending your order into production.

After that, most orders are made and ready to ship within 7 business days. We do not rush the process, but we also do not let it sit longer than it needs to.

Slight color variation is normal. Comfort Colors tees are garment-dyed, which gives each shirt its soft, lived-in color and can create subtle variation from piece to piece.

Screen settings, lighting, garment color, and the printing process can also affect how colors appear. If you have concerns about a specific color, feel free to contact us before ordering.

Most Thredova scripture tees are printed on the Comfort Colors 1717 tee — a soft-washed, garment-dyed, heavyweight cotton shirt known for its relaxed unisex fit and lived-in feel.

We chose Comfort Colors 1717 because it fits the Thredova standard: quiet, substantial, comfortable, and made for everyday wear. The artwork is Thredova; the tee is the trusted blank behind the piece.

Comfort Colors 1717 has the weight, softness, and lived-in feel we want for Thredova scripture apparel. It is soft-washed, garment-dyed, pre-shrunk, and relaxed in fit — the kind of tee that feels easy from the first wear and keeps getting better with time.

We use it because the shirt itself should feel as considered as the design printed on it.

Each product page includes a size guide with garment measurements in inches, laid flat. We recommend measuring a well-fitting garment you already own and comparing it to the chart rather than going by your usual size label.

Comfort Colors 1717 tees have a relaxed unisex fit and generally run true to size. They are roomier than a fitted fashion tee, with an easy everyday shape.

For a more classic fit, order your usual size. For an oversized look, size up 1–2 sizes. If you prefer a closer fit, you may want to size down. Please check the size chart on each product page before ordering.

Youth sizes are only available when listed on a product page. If you're looking for a youth option, reach out to us at hello@thredova.com and we'll let you know what is currently available.

It comes down to how you connect with Scripture. The Christian track uses familiar English names — Jesus, Lord, God. The Hebrew Roots track uses Hebrew names — Yeshua, ADONAI, YHVH. Same scripture foundation, different naming tradition.

Whichever feels like home. Both carry the same Word.

Once your order leaves production, most U.S. orders arrive within 2–5 business days through USPS or another available carrier.

Most U.S. orders arrive within approximately 5–13 business days from the order date, including the 24-hour cancellation window, production, and shipping. Tracking will be sent once your order ships.

Yes. U.S. orders over $85 ship free.

We offer free shipping at that threshold as a small thank-you when you choose more than one piece or build a meaningful gift order.

Yes — we ship to all 50 states, including Alaska and Hawaii. Please note that Alaska, Hawaii, and US territories may take a few additional days to arrive.

We currently ship to the US and Canada only.

Once your order ships you'll receive a confirmation email with your tracking number and a link to follow your package.

First check around your property and with neighbors, and wait 2–3 business days as packages are sometimes marked delivered early. If it still hasn't arrived, contact us and we'll open an investigation with the carrier.

We want you to love your Thredova piece. If something arrives damaged, defective, or incorrect, we will make it right.

Please contact us within 14 days of purchase at hello@thredova.com with your order number and clear photos. Items must be unused and in the condition you received them.

Because each item is made to order, we do not accept returns for buyer's remorse, wrong size ordered, or change of mind.

Please email us at hello@thredova.com within 14 days of purchase with your order number and clear photos.

If the item arrived damaged, defective, or incorrect, we will make it right with a replacement or refund.

Because each shirt is made to order, we are unable to accept returns or exchanges for incorrect sizes ordered by the buyer.

Comfort Colors 1717 tees have a relaxed unisex fit, so please review the size chart carefully before ordering. Choose your usual size for a relaxed fit, size up for oversized, or size down for a closer fit.

Once approved, refunds are processed within 7–10 business days back to your original payment method.